Privacy Policy / Política de Privacidad

Muto Studio — Puerto Rico

Last updated / Última actualización: May 15, 2026

At Muto Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all users of our services in Puerto Rico and complies with applicable United States federal laws, including COPPA, CAN-SPAM, and FTC regulations, as well as Colombian Law 1581 of 2012 (Habeas Data), given our dual operational presence.

En Muto Studio, nos comprometemos a proteger su privacidad y garantizar la seguridad de su información personal. Esta Política de Privacidad aplica a todos los usuarios de nuestros servicios en Puerto Rico y cumple con las leyes federales aplicables de Estados Unidos, incluyendo COPPA, CAN-SPAM y regulaciones de la FTC, así como con la Ley colombiana 1581 de 2012 (Habeas Data).

1. Information We Collect / Información que Recopilamos

We collect the following types of personal information:

• Full name and contact information (email, phone number, mailing address)
• Business information (company name, website, industry)
• Payment information (processed securely through third-party providers)
• Usage data and cookies (see Cookie Policy)
• Communications you send us (emails, form submissions, messages)

2. How We Use Your Information / Uso de su Información

Your personal information is used to:

• Provide and improve our digital services
• Process your requests, proposals, and orders
• Send you project updates and service communications
• Comply with legal obligations under U.S. federal and Puerto Rico law
• Send marketing communications (only with your consent, in compliance with CAN-SPAM Act)
• Analyze and improve website performance

3. Applicable Laws / Leyes Aplicables

As a company serving clients in Puerto Rico — a U.S. territory — we comply with the following federal and local regulations:

• Children’s Online Privacy Protection Act (COPPA) — We do not knowingly collect personal information from children under 13.
• CAN-SPAM Act — All marketing emails include an unsubscribe option. We honor opt-out requests within 10 business days.
• Federal Trade Commission (FTC) Act — We follow fair information practices and do not engage in deceptive data collection.
• Americans with Disabilities Act (ADA) — We strive to make our digital platforms accessible.
• Colombian Law 1581/2012 (Habeas Data) — Applies to our operations and data storage in Colombia.

4. Disclosure of Information / Divulgación de Información

We do not sell your personal information. We may share it only in the following circumstances:

• With service providers who assist in delivering our services (subject to confidentiality agreements)
• When required by U.S. federal law, court order, or Puerto Rico government authority
• To protect the rights, property, or safety of Muto Studio or its clients
• With your explicit written consent

5. Your Rights / Sus Derechos

As a resident of Puerto Rico, you have the following rights regarding your personal data:

• Right to access — request a copy of your personal data we hold
• Right to correction — request correction of inaccurate information
• Right to deletion — request deletion of your personal data (subject to legal obligations)
• Right to opt-out — unsubscribe from marketing communications at any time
• Right to data portability — receive your data in a commonly used format
• Right to file a complaint — with the FTC at ftc.gov/complaint or Puerto Rico’s consumer protection office

6. Data Security / Seguridad de Datos

We implement industry-standard physical, technical, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. All payment data is processed through PCI-DSS compliant third-party providers. We never store credit card information directly.

7. Cookies and Tracking / Cookies y Rastreo

Our website uses cookies and similar tracking technologies for analytics and marketing purposes. You can control cookie preferences through our cookie consent banner or your browser settings. For full details, see our Cookie Policy at mutoestudio.com/politicas-de-cumplimiento/politica-de-cookies/

8. Children’s Privacy / Privacidad de Menores

Our services are not directed to individuals under 13 years of age. In compliance with COPPA, we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it immediately. Parents or guardians who believe we may have collected information from a child may contact us at the address below.

9. Changes to This Policy / Cambios a Esta Política

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us / Contáctenos

For privacy-related questions or to exercise your rights, contact us:

Muto Studio Digital

Email: [email protected]

Phone: +1 (857) 367-3755

Colombia office: Carrera 24B #72-65, Barranquilla, Colombia

Web: mutoestudio.com/pr

We will respond to all privacy requests within 30 days, in compliance with applicable U.S. federal law.