Our clients include financial institutions and bail bond companies. We manage bail bonds, credit cards, mortgages and credit repair.
Inbound and outbound multichannel service including phone, email and chat.
Appointment setting, appointment confirmation and insurance verification processes (for the medical industry). Our clients include medical centers, dental care, SPAs and auto industry.
Tier 1 to tier 3 for your company's users and support for your clients including order status, tracking, product FAQ.
CRM update and management, data entry and transcription.
We will provide staff so you can run your processes yourself without a third party intervention.
Inbound and outbound sales and telemarketing campaigns to increase your company's sales keeping costs under control.
No matter if your company is hiring or you are a headhunter recruiting for your clients, our experienced team of recruiters will help on the process bringing the best talent.
… or as described by one of our clients: a boutique contact center.
You will get what you really need and we will run your operation as you want! Meeting your individual needs is our main goal.
Your CRM or ours
Your dialer or ours
Your QA process or ours
Your team lead or ours
Your trainig our ours
You ask and we will make it happen!
Our Operations Manager based in California, will make sure that every requirement you might have is fulfilled. We will not only meet metrics, but exceed your expectations.
Our QA process will be aligned with your company’s processes and goals.
